HubSpot Implementation

HubSpot, set up around how your business works

We set up the parts of HubSpot you use, from marketing and sales to service, your website and payments. Basics first, then AI and agents on top, so your team actually uses it.

HubSpot Platinum PartnerGoogle Partner
★★★★★5.0 from 17 HubSpot reviews
HUBSPOT IMPLEMENTATIONBuilt in this order1CRM and dataContacts, companies, deals, clean propertiesDONE2PipelinesBuilt around how you really sellDONE3Marketing, sales, serviceForms, emails, sequences, ticketsDONE4ReportingDashboards your team trustsLIVE5AI and agentsAdded on top, once the basics workNEXTBasics first, so AI has good data to work with

Trusted by growing businesses in the US, UK and Australia

KingsmedeNH Oil UndercoatingRunway EastFourth RevMakinexHealthCertConvergeTransbuildYellowgate GroupMicroSourcingProbeCXCoast CruisesRossiters ConstructionsMelbourne Women's FoundationBuilding and Construction FoundationPN-3 Policy Impact CenterSHE-comStaffing for Texans
Sound familiar?

You've got HubSpot. It just doesn't feel like it's working.

We pay for HubSpot, but half the team still uses spreadsheets.

The setup doesn't match how the team works. Data lives in two places, and neither is right.

I can't get a report I trust.

Properties, stages and sources were set up in a hurry. Decisions get made on gut feel.

Leads come in and nobody knows whose they are.

No routing, no handovers, no follow-up rules. Good leads go cold.

We upgraded, but never set the new features up.

Paid for, not used. You pay twice: in licences and in workarounds.

Book a HubSpot callTell us which of these sounds like you.
How it fits together

Every part of the business, in one system

1 · CaptureWhere your data comes from
🌐
Website and formsEvery enquiry captured
📥
Email and inboxConversations logged
🔌
Your other toolsERP, accounting, ecommerce
🗂️
Spreadsheets and old CRMsMigrated and cleaned
2 · Organise
GNG

HubSpot, set up as one system

Marketing, sales, service, website, data and payments

  • Clean CRM and properties
  • Pipelines that match how you sell
  • Routing and follow-up automation
  • AI and agents, once the basics work
Built and documented, so you know why
3 · GrowWhat you get
🎯
Leads followed upBy the right person
📊
Reports you trustFrom one source
🧭
A team that uses itTrained as we build
🌱
Room to growNew teams, regions, brands

New to HubSpot? We set it up from scratch. Moving from another CRM? We migrate and clean your data on the way in. Already on HubSpot? We fix what's there and set up what you're not using yet.

Book a HubSpot callSee what this would look like for your business.

We were able to roll it out to the staff within a couple of months as opposed to 6 months with the other specialist.

We worked with Alyssa after we had an awful experience with another HubSpot specialist. Alyssa cleaned up our system, helped further the setup and fully align it with our sales process. We were able to roll it out to the staff within a couple of months as opposed to 6 months with the other specialist. She has been such a life saver and is now working with our UK office to set up their system!

TM
Trace M. · Operations Manager
What you get

The basics first, then AI on top

Clean data, a pipeline that matches how you sell, reporting you trust. Then AI, agents and Claude skills, because AI on a messy CRM only makes the mess faster.

1CRM and data

Data your team can trust

Contacts, companies and deals set up with clear properties and naming, and your data imported, deduplicated and cleaned on the way in.

  • Properties with a clear purpose, nothing added just because HubSpot can
  • Lifecycle stages and lead status that mean the same thing to everyone
  • Naming conventions and data standards written down, so it stays clean
  • User roles and permissions, so each person sees what they need

So you can stop second-guessing the numbers.

Contacts · today3 duplicates · 5 gaps
NameCompanyOwnerSource
Jo SmithAcme PtyNoneBlank
jo smithACMESamOffline
J. SmithBlankNoneBlank
↓MergedEnrichedOwner set
CRM health41% → 96%
JS
Jo SmithOperations Manager · Acme Group
StageSales qualified
SourceGoogle Ads
OwnerSam
Deal: Acme Group fit-out$48k · Quote sent
Last activity: opened the quote, 2 hours ago✓ 1 complete record
2Pipelines and process

A pipeline that matches how you sell

We map how leads come in, how decisions get made and where things break today, then build HubSpot around it.

  • A pipeline for every revenue stream: sales, services, renewals
  • Lead routing, handovers, tasks and notifications
  • Quotes, tickets and onboarding where you need them

So you can follow up while the lead is still interested.

Sales pipeline live
New
Acme Group
Northwind
Qualified
Bluegum
Harbour Co
Quote sent
Ridgeway
Won
Kestrel
New lead: Acme Group → assigned to Sam, task due today
3Reporting

Reports that reflect reality

We design the reports before we build, so the setup captures what your dashboards need to answer.

  • Source to pipeline to revenue
  • Dashboards for each team and for leadership
  • Weekly report from the Reporting Agent, included

So you can make decisions on facts, not gut feel.

Weekly report example
Ad spend$12.4k
Leads186
Pipeline$310k
Closed won$92k
This week: Search brought in 70% of new pipeline. Two campaigns spent with no qualified leads, so we paused them.
4AI, agents and Claude

AI and agents, once the basics work

With clean data in place, we add AI where it saves time: AI steps in workflows, Breeze agents, and Claude skills built around your own processes.

  • AI workflow steps that sort, enrich, summarise and route
  • Breeze agents set up on your own content
  • Claude skills for the jobs your team repeats, connected to HubSpot

So you can grow without adding admin.

Workflow new enquiry
1
Form submittedWebsite enquiry
AI
Enrich and scoreCompany size, industry, fit
3
Route to the right repBy region and fit
AI
Brief the repWho they are, what they looked at
Not sure what you need?We'll tell you on the first call what we'd set up first.
Book a HubSpot call
Every part of HubSpot

Every part of HubSpot you use, set up properly

We set up what you need now, and leave room for what comes next.

Marketing

Forms, emails, lists, nurture workflows and lead scoring, tied to the CRM.

Sales

Pipelines, sequences, templates, quotes, meetings and playbooks.

Customer service

Tickets, shared inboxes, help desk and knowledge base.

Website and content

Your website, landing pages and blog on HubSpot, with tracking and attribution.

Data and integrations

Syncs with your email, calendar, accounting and other tools, plus custom objects.

Payments

Quotes, payments, invoices and subscriptions in HubSpot.

What happens after the kick-off call

A clear plan, regular updates, and work you can track

First

Discovery workshop

How leads come in, how your team sells and serves customers, which tools you run, and where things break.

You get: a shared picture of where things stand
Next

Blueprint

Objects, properties, pipelines, automations, integrations and reports, laid out before anything is built.

You get: a plan you sign off
Then

Build in stages

CRM and data first, then pipelines and automation, then reporting. We do the work, hands on, in your portal, and test it before it goes live.

You get: progress you can see each week
Alongside

Train as we go

Role-specific training as each part goes live, recorded guides and a CRM manual for new hires. Less at the start, more as they're ready.

You get: a team that uses it
Ongoing

AI, agents and support

Support while the team settles in. AI, agents and Claude skills added once the basics work. Then a retainer or a block of hours, if you want us to stay on.

You get: a system that keeps up with the business
Hands onWe do the work in your portal, not just a plan
TrackableEvery change documented with the reason
Your portalYou own the portal and the data, always
DirectionWe tell you what we'd do next, and why, in plain language
Book a HubSpot callFirst, a call to see if we're a good fit.
AI in what we build

AI built into your HubSpot, not bolted on

Once your data is in good shape, this is where AI helps.

AI workflow stepsSort, enrich, summarise and route records inside your workflows.
Breeze agentsHubSpot's own agents for customer questions, prospecting and data, set up on your content.
Claude skills and processesYour processes written down and turned into Claude skills, connected to HubSpot, so call prep, follow-ups and reports get done the same way every time.
Custom agentsBuilt around a specific job your team wants off their plate.
People make the callsAI does the groundwork. The design, the process and the decisions come from people with years of hands-on HubSpot experience.
Who it's for

Built for teams that want HubSpot to run the business

A good fit if

  • You're new to HubSpot, or moving from another CRM
  • You've had HubSpot a while and it's messy or underused
  • You've added teams, regions or brands and need them joined up
  • You want AI, agents and Claude working for your team, with the basics right first

Probably not a fit if

  • You want a quick setup with no time from your team
  • HubSpot won't be your main CRM
  • No one will own HubSpot once it's built
  • You need a CRM other than HubSpot set up
Ways to work with us

Start where it makes sense for you

Every engagement starts with a discovery workshop, included. Retainers are quoted in your currency.

Project

HubSpot implementation

Good when you're setting up HubSpot, moving to it, or rebuilding it.

  • Discovery workshop and blueprint
  • Built hands on, in your portal
  • Data moved across and cleaned
  • Role-specific training, guides and a CRM manual
  • Weekly report from the Reporting Agent
  • Moves into a retainer at handover, if you want
Retainer

Ongoing HubSpot support

Good when you want someone looking after HubSpot every month.

  • New workflows, reports, agents and Claude skills as you grow
  • Training included
  • One report a month from our shop
  • Lower monthly rate on 6 or 12 month terms
One-off

HubSpot Audit

Good when you want to know what's working before deciding anything.

  • See what you're underusing
  • 1-hour debrief call included
Training

Train your team

Good when HubSpot is set up and you want the team using it well.

  • Sessions in your own portal
  • Blocks of hours you can use for training

Not sure which fits? That's what the first call is for.

What clients say

What clients say about our HubSpot work

It was a complex and time sensitive project, with millions of data points to migrate and a bunch of different integrations, and Alyssa was at the heart of its success - she knows Hubspot inside and out, asked difficult questions, didn't take the easy route (aka 'I'll just let them do this dumb idea because it's easier for me') when she didn't think it was in our best interest, and basically went above and beyond in ensuring we had a great CRM which was using Hubspot's full capacity. Alyssa is a great mix of analytical and creative who is a great marketer as well as a Hubspot expert, so she really understands where you're coming from and thinks things through from an end user perspective. Wholeheartedly recommend!

JF
Jacob F.CCO

For the past six years, our organization has partnered with Alyssa from Gather 'n' Grow as a HubSpot consultant. Alyssa has been instrumental in building our CRM, integrating new brands and optimizing our approach as we've grown through acquisition. Her knowledge, flexibility and adaptability are exceptional. We consider Gather n Grow not just an agency, but a true HubSpot partner.

JR
Jane R.Marketing Manager

From the beginning Alyssa helped in every way to make our implementation a success. Beyond her ninja technical skills and amazing knowledge, she became part of the team and went above and beyond when getting things done. She made our crm migration silky smooth and implemented strategies that are now part of our core business. Cannot recommend her enough.

DS
Danny S.CMO & CTO

Prefer to listen? I talk through what I look for in the first 10 minutes of a HubSpot audit in Decoding Growth, Episode 5.

Our partners

One system, from first click to closed deal

HubSpot Platinum Partner
HubSpotPlatinum Partner
Google Ads Google Partner
Google AdsGoogle Partner
DataFeedWatch Partner
DataFeedWatchPartner
Apollo Partner
ApolloPartner
Aircall Partner
AircallPartner
Sinch SMS partner
SinchSMS partner
FAQ

Questions about HubSpot implementation

How long does an implementation take?

It depends on how many teams are coming onto HubSpot, which integrations you need and how much data is moving across. We agree a plan and timeline with you after the discovery workshop.

Do you do the work, or give us a plan?

We do the work, hands on, in your portal. You sign off a blueprint first, then we build it and test it before it goes live.

Which parts of HubSpot do you set up?

All of them: marketing, sales, customer service, your website and content, data and integrations, and payments. We set up what you need now and leave room for the rest.

Can you move us from another CRM?

Yes. We move your contacts, companies, deals and history across, and deduplicate and clean the data on the way in, so old problems don't come with it.

Does it include training?

Yes. Each role is trained on the parts they use as they go live, with recorded guides and a CRM manual for new hires. We keep it to what people need at the start, because teaching everything at once overwhelms them and gets in the way of the work. You can always add more.

Can you do part of an implementation?

Yes. If you've added a new team, region or part of HubSpot, we can set up just that and join it to what's already there.

When do AI and agents come in?

Once the basics are right: clean data, pipelines that match how you sell, and reporting you trust. AI on a messy CRM only makes the mess faster.

Can you set up Claude for our team?

Yes. We write down how your team works and turn the repeat jobs into Claude skills connected to HubSpot, like call prep, follow-ups and weekly reports, so they get done the same way every time.

What happens after the implementation?

We support your team while they settle in. After that, some clients move onto a monthly retainer, some buy a block of hours, some run it themselves. Everything we build is documented either way.

Who owns the portal?

You do. The portal and the data stay yours.

Tell us how you work. We'll tell you what we'd set up first.

A call with Alyssa. No pitch deck.

  • Where your current setup helps, and where it doesn't
  • What we'd build first, and why
  • Whether a project, a retainer or an audit fits best

Book a HubSpot call