CRM Clean Up & Management

A HubSpot you can trust again, and that stays that way

We clean up your CRM hands on, in your portal: duplicates, junk properties, broken workflows and reports nobody trusts. Then, if you want, we look after it as your HubSpot admin so it doesn't drift back.

HubSpot Platinum PartnerGoogle Partner
★★★★★5.0 from 17 HubSpot reviews
CRM CLEAN-UPBefore and afterISSUEBEFOREAFTERDuplicate contacts4,2120Properties41896Contacts with no owner2,9500Broken workflows230STAYS CLEANRules and monthly checks in place

Trusted by growing businesses in the US, UK and Australia

KingsmedeNH Oil UndercoatingRunway EastFourth RevMakinexHealthCertConvergeTransbuildYellowgate GroupMicroSourcingProbeCXCoast CruisesRossiters ConstructionsMelbourne Women's FoundationBuilding and Construction FoundationPN-3 Policy Impact CenterSHE-comStaffing for TexansStudyNextBenefolkArryvedMelbourne Business SchoolSafetyPro Resources
Sound familiar?

Your CRM is full. It's just not useful.

We have the same company in there five times.

Duplicates from imports, forms and integrations. Nobody knows which record is right.

There are 400 properties and we use 30.

Built up over years, never tidied. Forms and reports get harder to build.

Nobody knows what that workflow does.

Automations set up by people who've since left. Emails go out that shouldn't.

The CRM belongs to no one.

No admin, no rules, no guardrails. It drifts back into a mess after every clean-up.

Book a CRM callTell us which of these sounds like you.
How it fits together

Where the mess comes from, and how it stays out

1 · The messWhere bad data gets in
📥
ImportsOld lists and old CRMs
📝
FormsFree text and typos
🔌
IntegrationsSyncs that double up
👥
PeopleEveryone does it their own way
2 · Clean up
GNG

Your HubSpot, cleaned and looked after

Done hands on, in your portal

  • Duplicates merged
  • Properties rationalised
  • Workflows audited and fixed
  • Rules so it stays clean
Backed up first, nothing deleted without sign-off
3 · Stay cleanWhat you get
🎯
Records you trustOne version of each customer
📊
Reports that add upNumbers make sense again
📣
Better targetingRemarketing lists and segments
🤖
Ready for AIClean data to work from

Want a plan first? The CRM Data Clean Up Blueprint tells you what to fix, in order. Want it done for you? That's this service. Starting from scratch? See HubSpot Implementation.

Book a CRM callSee what this would look like for your HubSpot.

Since she stepped in, she has streamlined our operations, ensuring that every aspect of our business is not only covered but optimised for success.

We are absolutely thrilled to write this glowing review for Alyssa from Gather n Grow! Alyssa has truly been a game-changer for our business. Since she stepped in, she has streamlined our operations, ensuring that every aspect of our business is not only covered but optimised for success. Her impressive organisational skills, professional demeanor, and honest approach are so refreshing. She communicates openly and transparently, always keeping us in the loop and providing valuable insights every step of the way. Her dedication to our business's growth and efficiency is truly commendable. Thanks you Alyssa! With your expertise and commitment, we have seen significant improvements in our processes and results.

TH
Trace H. · CMO
What you get

Cleaned up, then kept clean

We don't hand you a list of problems. We fix them in your portal, then put rules in place so the mess doesn't come back.

1Data clean-up

One record for every customer

Duplicates merged, broken and junk records cleared out, and missing details filled in where we can. Then a proper import process, so new data comes in clean instead of being dumped in.

  • Duplicates merged with rules you sign off
  • Junk, bounced and fake contacts cleared out
  • An import process and data guidelines your team can follow

So you can trust the records again.

Contacts · today3 duplicates · 5 gaps
NameCompanyOwnerSource
Jo SmithAcme PtyNoneBlank
jo smithACMESamOffline
J. SmithBlankNoneBlank
↓MergedEnrichedOwner set
CRM health41% → 96%
JS
Jo SmithOperations Manager · Acme Group
StageSales qualified
SourceGoogle Ads
OwnerSam
Deal: Acme Group fit-out$48k · Quote sent
Last activity: opened the quote, 2 hours ago✓ 1 complete record
2Structure

Properties, pipelines and workflows that make sense

We tidy properties, fix lifecycle stages and pipelines, and check every workflow, keeping what works and switching off what doesn't.

  • Unused properties archived, the rest named clearly
  • Lifecycle stages and pipelines that match reality
  • Every workflow checked, broken ones fixed or retired

So you can build forms and reports without a fight.

Sales pipeline live
New
Acme Group
Northwind
Qualified
Bluegum
Harbour Co
Quote sent
Ridgeway
Won
Kestrel
New lead: Acme Group → assigned to Sam, task due today
3Reporting

Numbers that add up again

With clean data underneath, your dashboards finally tell the same story as your team.

  • Reports fixed so the numbers make sense
  • Remarketing lists and segments you can rely on
  • Weekly report from the Reporting Agent, included

So you can make decisions on facts, not gut feel.

Weekly report example
Ad spend$12.4k
Leads186
Pipeline$310k
Closed won$92k
This week: Search brought in 70% of new pipeline. Two campaigns spent with no qualified leads, so we paused them.
4Ongoing management

Your HubSpot admin, with a data strategy

If you want, we stay on as your HubSpot admin: day-to-day support, data hygiene, imports done properly, and a clear strategy for what your CRM should hold as the business grows.

  • Data hygiene every month, with AI checks
  • Imports checked and mapped before anything goes in
  • Pipeline, property and workflow changes as you grow
  • User support and guardrails so it doesn't drift

So you can keep HubSpot clean without it becoming someone's second job.

Workflow new enquiry
1
Form submittedWebsite enquiry
AI
Enrich and scoreCompany size, industry, fit
3
Route to the right repBy region and fit
AI
Brief the repWho they are, what they looked at
Not sure how bad it is?The CRM Data Clean Up Blueprint tells you what to fix, in order.
See the Blueprint
What happens after the kick-off call

A clear plan, regular updates, and work you can track

First

Discovery workshop

How your team uses HubSpot, where the mess comes from, and what you need from it.

You get: a shared picture of where things stand
Next

Clean-up plan

What we'll merge, archive, fix and keep, agreed before we change anything.

You get: a plan you sign off
Then

Clean up

Done hands on in your portal, in stages, with a backup before anything is removed.

You get: progress you can see each week
Alongside

Guidelines for your team

How data gets imported, which fields to use, and who owns what, written down and shown to the team.

You get: a team that keeps it clean
Ongoing

Keep it clean

Monthly hygiene checks, imports done properly and a data strategy that grows with you, on a retainer if you want us to stay on.

You get: a CRM that stays clean
Hands onWe do the clean-up, not just the plan
SafeBackups first, nothing deleted without sign-off
Your portalYou own the portal and the data, always
DirectionWe tell you what we'd do next, and why, in plain language
Book a CRM callFirst, a call to see if we're a good fit.
AI in what we build

AI that helps keep your data clean

Clean data is what makes AI useful. AI also helps keep it clean.

Duplicate and junk checksAI flags likely duplicates, fake sign-ups and bad data as it comes in.
EnrichmentMissing company details, industry and size filled in with Data Hub and AI steps.
Data Research AgentResearches and updates records your team hasn't touched in a while.
Claude skillsMonthly hygiene checks and summaries, run the same way every time.
People make the callsAI does the checking. People with years of hands-on HubSpot experience set the import process, the data guidelines your team follows and the ongoing strategy for what your CRM should hold. Nothing gets dumped in and left.
Who it's for

For teams that have outgrown their CRM mess

A good fit if

  • Your HubSpot is cluttered, duplicated or inherited
  • Nobody trusts the reports
  • You're about to add AI, integrations or a new team
  • You want someone to own HubSpot without hiring an admin

Probably not a fit if

Ways to work with us

Start where it makes sense for you

Every engagement starts with a discovery workshop, included. Retainers are quoted in your currency.

Project

CRM clean-up

Good when your HubSpot needs a proper clean-up.

  • Discovery workshop and clean-up plan
  • Done hands on, in your portal
  • Backups before anything is removed
  • Rules and training so it stays clean
  • Moves into a retainer at handover, if you want
Retainer

Your HubSpot admin

Good when you want HubSpot looked after every month.

  • Data hygiene every month
  • Changes and user support as you grow
  • One report a month from our shop
  • Lower monthly rate on 6 or 12 month terms
One-off

CRM Data Clean Up Blueprint

Good when you want a plan before deciding anything.

  • What to fix, in order
  • Kick-off and debrief calls included
Project

HubSpot implementation

Good when you're starting fresh or rebuilding.

  • Basics first, then AI and agents
  • Built hands on, in your portal

Not sure which fits? That's what the first call is for.

What clients say

What clients say about our CRM work

It was a complex and time sensitive project, with millions of data points to migrate and a bunch of different integrations, and Alyssa was at the heart of its success - she knows Hubspot inside and out, asked difficult questions, didn't take the easy route (aka 'I'll just let them do this dumb idea because it's easier for me') when she didn't think it was in our best interest, and basically went above and beyond in ensuring we had a great CRM which was using Hubspot's full capacity. Alyssa is a great mix of analytical and creative who is a great marketer as well as a Hubspot expert, so she really understands where you're coming from and thinks things through from an end user perspective. Wholeheartedly recommend!

JF
Jacob F.CCO

We have a unique business with many moving parts and a wide, wide range of needs from different teams and different team members. Add to that, we are a growing start up so in many ways we're still working out our own best approach to things. Alyssa did an amazing job of working with all of the different teams and team members to understand what we're doing currently, what we want to be doing, and help to guide us in how to get there. Not only did Alyssa help to streamline our CRM, but she also helped to solve problems we didn't even realise we had! To look back a few weeks ago and think that we nearly tried to do this ourselves is laughable, the end result would have been lacking in nearly every aspect without the help of a pro like Alyssa! We still have a lot to learn, but I know we have a strong foundation to build on thanks to Gather 'n' Grow!

AH
Adam H.Head of Sales

Having Alyssa help us build our HubSpot strategy to suit our business needs has allowed us to do all the reporting we need and gain insights into our business. This data allows us to identify the channels that work well and those that need improvement. She helps us maximize revenue potential by aligning sales and marketing teams.

MB
Monique B.Head of Marketing

Prefer to listen? I talk through the four signals I check before a migration starts in Decoding Growth, Episode 5.

FAQ

Questions about CRM clean-up and management

What's the difference between this and the Blueprint?

The CRM Data Clean Up Blueprint is a plan: we audit your CRM and tell you what to fix, in order. This service is the clean-up itself, done hands on in your portal. Many clients start with the Blueprint, then have us do the work.

Will you delete our data?

Not without your sign-off. We back up before anything is merged or removed, and agree the rules with you first.

We have a small database. Do we need this?

It's the best time to do it. A simple structure and a few rules now save a much bigger clean-up later.

We use other tools as well as HubSpot. Can you still help?

Yes. If other tools feed HubSpot, we fix the syncs too, so the mess doesn't come straight back. See HubSpot Integrations. HubSpot is our focus.

We're an ecommerce business. Does CRM clean-up matter for us?

Yes. Clean data lets you find your best customers, build better remarketing lists and time upsells properly.

What tools do you use to clean data?

HubSpot's own tools and Data Hub, workflows, AI checks, and tools like Insycle when the job needs them.

Can you be our HubSpot admin?

Yes. On a retainer we handle day-to-day admin, data hygiene, changes as you grow and user support.

Will this slow down our marketing?

No. We break the work into stages and plan around your campaigns, so both keep moving.

Who owns the data?

You do. The portal and the data stay yours.

Tell us what's messy. We'll tell you what we'd fix first.

A call with Alyssa. No pitch deck.

  • Where the mess is coming from
  • What we'd clean first, and why
  • Whether a clean-up, a retainer or the Blueprint fits best

Book a CRM call