Case study

A Texas staffing agency with the right foundations from day one

A recruiter interviewing a job candidate in a small office

A US staffing agency in Texas that places workers with local businesses and helps people find work.

Staffing & RecruitmentHubSpot setupWebsite buildProspecting
1system for the website, leads, prospecting and sales, set up from scratch
2audiences, businesses and job seekers, each sent down their own path
0job seekers counted as paid marketing contacts
Sound familiar?You're starting with no CRM, and the same website has to serve two very different audiences.
The situation

Starting from nothing

There was no CRM and no system behind the website. Two very different groups came in through the same website: businesses looking for staff, and people looking for work. Both needed to be handled differently, and job seekers shouldn't count as paid marketing contacts.

What we did

Set it all up from scratch

1

Set up HubSpot from scratch

Contacts, companies, pipelines, properties and the sales process.

2

Built the website in HubSpot

A new site with "Who we serve" pages for each industry, a resources page, an FAQ and two downloadable guides.

3

Split businesses from job seekers

A website chatbot that sends people down the right path, and job applicants kept as non-marketing contacts so they don't add to the bill.

4

Connected prospecting

A prospecting tool that pushes new business contacts straight into HubSpot, with clean industry data.

5

Weekly check-ins

Training and support for the team while they settled in.

What changed

Before and after

Before

  • No CRM
  • A website separate from any system
  • Businesses and job seekers mixed together
  • Prospects found by hand

After

  • HubSpot set up from scratch
  • A new website built in HubSpot
  • Each sent down its own path
  • Prospects flowing into the CRM
The result

A full system from day one

The agency went from no CRM to one system for its website, leads, prospecting and sales, with businesses and job seekers handled the way each needs.

Every business inquiry and new prospect now lands in one place, and the HubSpot bill only counts the people the agency actually markets to.

What this means for you

Why it matters

A proper foundation from day one. Instead of patching tools together later, the agency started with one system for website, leads and sales that can grow with it.

UnifiedWebsite, leads, prospecting and sales in one place.
Cost controlJob seekers don't count against paid marketing contacts.
The right path for each audienceBusinesses and job seekers each get what they came for.
Tools used
HubSpot Sales HubHubSpot Marketing HubHubSpot Content HubChatbotApollo

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